Reach the desk

The fastest way to reach us is email: [email protected]. We read everything that comes in, though as a small desk we cannot promise a reply to every message.

What to write to us about

  • Corrections — if something in an article is wrong or out of date, tell us which article and what’s inaccurate. See our corrections policy for what happens next.
  • A concern about an operator we’ve linked to — see raise a concern for the specific process.
  • Press and partnerships — use the same address and put “partnership” in the subject line.

What we cannot help with

We are not a gambling operator and cannot access, refund, or dispute a transaction made on any gambling platform, including ones we link to. For a problem with an actual deposit, withdrawal, or account, contact that operator directly, and if unresolved, their licensing regulator’s complaints process. If you are struggling with gambling itself rather than a specific transaction, see keeping play safe for confidential support organizations.

Coverage

About this desk

We track the tools operators are required to offer — deposit limits, self-exclusion, AI risk flags — and whether they hold up against what regulators actually mandate. Who we are.

Play within limits

If gambling stops feeling like a choice, free and confidential help is available: BeGambleAware, GamCare, or 1-800-GAMBLER in the US.

18+ · Play responsibly

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